Privacy Policy

01Information We Collect

Information you provide directly. When you fill out a contact form, book a discovery call, submit an application, or communicate with us, we collect:

• Name and contact information (email address, phone number)
• Business information (company name, industry, revenue stage)
• Information you include in messages, forms, or application responses
• Payment and billing information when you purchase services

Information collected automatically. When you visit our website, we may automatically collect:

• Device and browser information (type, operating system, browser version)
• IP address and approximate geographic location
• Pages visited, time spent, and navigation behavior
• Referring URLs and search terms that led you to our site
• UTM parameters and traffic source data

Information from third parties. We may receive information about you from third-party platforms such as GoHighLevel (our CRM and automation platform), payment processors, and analytics services when you interact with our workflows or complete transactions.

02How We Use Your Information

We use the information we collect to:

• Respond to inquiries, applications, and discovery call requests
• Deliver, manage, and improve our services and client engagements
• Send communications about your engagement, project status, or deliverables
• Send marketing communications if you have opted in (you may opt out at any time)
• Analyze website performance and improve our user experience
• Process payments and maintain billing records
• Comply with legal obligations and protect our legal rights
• Prevent fraud and maintain the security of our systems

We do not use your information for automated decision-making that produces legal or similarly significant effects without human review.

03Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers. We share information with trusted vendors who help us operate our business, including CRM platforms, payment processors, email service providers, and analytics tools. These parties are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal requirements. We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Triangle, our clients, or others.
• Business transfers. If Triangle is acquired, merged, or substantially all of its assets are transferred, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
• With your consent. We may share your information in other ways with your explicit consent.

04Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and understand how our site is used.

Essential cookies are required for the website to function. They cannot be disabled. These include session cookies, security tokens, and form functionality.

Analytics cookies help us understand how visitors interact with our site: which pages are visited, how long people stay, and where traffic comes from. We use this data to improve our website and services.

Marketing cookies may be set by third-party advertising platforms (such as Meta or Google) if you arrive from a paid campaign. These track conversions and help us measure the effectiveness of our advertising.

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse or delete cookies. Refer to your browser's help documentation for instructions.

05Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

• Inquiry and application data is retained for 24 months from your last interaction
• Client data is retained for the duration of the engagement plus 5 years for legal and accounting purposes
• Marketing opt-in data is retained until you unsubscribe or request deletion
• Website analytics data is retained for 26 months in aggregate form

When information is no longer needed, we securely delete or anonymize it.

06Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access. Request a copy of the personal information we hold about you.
• Correction. Request that we correct inaccurate or incomplete information.
• Deletion. Request that we delete your personal information, subject to certain exceptions.
• Portability. Request your data in a structured, machine-readable format.
• Opt-out of marketing. Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
• Withdraw consent. Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request.

If you are a resident of California, the EU, or another jurisdiction with specific privacy laws, additional rights may apply. We honor all applicable legal requirements.

07Security

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for all data transmitted to and from our website
• Access controls limiting who within our team can access client data
• Regular review of our data collection, storage, and processing practices
• Use of reputable, security-audited third-party platforms for data storage and processing

No method of transmission over the internet or electronic storage is 100% secure. While we take data security seriously, we cannot guarantee absolute security. If you become aware of any security vulnerability related to our services, please contact us immediately at [email protected].

08Third-Party Services

Our website and services use third-party platforms including but not limited to:

• GoHighLevel: CRM, automation, and form platform. Data processed is subject to GoHighLevel's privacy policy.
• Google Analytics: Website analytics. Data is anonymized and subject to Google's privacy policy.
• Stripe or similar: Payment processing. Payment data is handled directly by the processor and is not stored on our systems.
• Google Fonts: Typography delivery. Font requests may log IP addresses per Google's privacy policy.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

09Children

Our website and services are directed exclusively to businesses and adults aged 18 and over. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly. If you believe a child has submitted information to us, please contact us at [email protected].

10Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or by posting a prominent notice on our website.

Your continued use of our website or services after any changes to this policy constitutes your acceptance of those changes. We encourage you to review this policy periodically.